The new generation of mobile technology is game changing for many enterprises. It is the first time consumer devices are dominating a whole technology sector, and IT is struggling to deliver services across old and new devices with an equivalent user experience and within an appropriate security, compliance, and HR policy framework. The required changes to existing IT infrastructures can be highly complex and very often simply no longer mesh with how IT used to work.
The “consumerization of IT,” the sharp shift from corporate devices controlled by IT to personal devices,
is such an example. In this paper, we collapse these developments under the term “mobility.”
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